Payments & Collections
Take one-time and ad hoc payments, and see exactly what has been collected, what is due and what is late.
- One-time payments
- Ad hoc collections
- Payment tracking
- Due and overdue visibility
Salesforce-Native · Multi-Gateway · AI Payment Insights
From invoicing and collections to one-time and recurring payments, receivables, credits, refunds and more, manage your entire payment lifecycle natively in Salesforce.
One suite, every stage
| Customer | Reference | Amount | Status |
|---|---|---|---|
| Acme Dental Group | INV-20418 | $12,400 | Paid |
| Harbor Academy | Recurring | $3,150 | Scheduled |
| Northwind Traders | INV-20397 | $8,920 | Overdue |
| Crestline Realty | Refund | −$640 | Refunded |
The problem
Businesses often manage invoices in one place, payments in another, recurring collections somewhere else — then rely on spreadsheets and manual work to understand what has actually been paid. Bonza Payments brings those moving pieces together inside Salesforce.
The payment lifecycle
From the moment payment becomes due to the moment it is collected, refunded, credited or renewed, Bonza keeps the entire journey connected to your Salesforce customer data.
Drag or flick through the stages
WHAT YOUR TEAM CAN DO
CONNECTED IN SALESFORCE
Every stage stays linked to the same customer record.
Platform
Six product pillars cover what happens before, during and after a payment — each working from the same customer record.
Take one-time and ad hoc payments, and see exactly what has been collected, what is due and what is late.
Set up payment schedules once and keep every upcoming recurring collection in view.
Manage invoices and outstanding balances where your teams already manage the customer.
Handle refunds and customer credits inside Salesforce, and put stored credit to work on the next payment.
Connect the gateways your business uses and set a preferred default, without rebuilding your payment process.
Forecast collections and surface the payments, customers and cards that need attention first.
Payment Command Center
Know what's paid, what's due, what's overdue, what's coming next and what needs your attention.
Insights are recommendations. Your team decides what to act on.
| Customer | Reference | Method | Gateway | Amount | Status |
|---|
Payment Intelligence
Bonza reads across the payment information already in your operation — invoices, schedules, payment status and payment methods — and surfaces what deserves a closer look. It recommends and prioritizes. Your team stays in control of every action.
Explore Payment IntelligenceIdentify overdue or potentially problematic payments.
EXAMPLE18 invoices at risk of going overdueSee payment methods approaching expiry before they interrupt future collections.
EXAMPLE12 cards expire in the next 30 daysHelp teams understand which receivables require attention.
EXAMPLETop 5 receivables to follow up this weekUnderstand upcoming expected collections and payment trends.
EXAMPLE$1.21M expected in the next 30 daysCustomer payment experience
Payment management isn't only an internal finance process. Give customers a clear, self-service place to see what they owe, choose how to pay and use credit they already have — on Salesforce Experience Cloud, connected to the same records your teams work from.
Multi-gateway
Connect and manage multiple payment gateways while keeping the payment experience and payment data connected to Salesforce.
Gateways shown are examples. [Confirm the supported gateway list before launch.]
Built for Salesforce
Because Bonza runs inside Salesforce, payment information sits alongside the accounts, contacts and processes your teams already use — not in a separate system they have to reconcile against.
Salesforce and Experience Cloud are trademarks of Salesforce, Inc. Their use here does not imply endorsement or partnership.
Industries
Whether you're collecting a one-time fee, recurring subscription, invoice payment or outstanding balance, Bonza adapts to the way your business gets paid.
Retainers, engagement fees and invoice-based billing.
Tuition, course fees and installment plans.
Patient balances, service invoices and payment plans.
Annual dues, renewals and event fees.
Rent, deposits, maintenance charges and refunds.
Subscriptions, usage invoices and account credits.
One-time gifts, recurring donations and pledges.
Any mix of one-time, recurring and invoice payments.
Why Bonza
Outcomes your finance, operations and Salesforce teams can point to.
Book a DemoProof
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Product tour
See how Bonza brings invoicing, collections, recurring payments, receivables, credits, refunds and payment intelligence together inside Salesforce.
See how Bonza Payments can give your teams one connected place to manage every stage of payment.